Free shipping is included with every order within the contiguous U.S. Most orders ship within 2–5 business days after payment is processed. Larger items such as bathtubs and vanities ship by insured freight with lift-gate service and scheduled curbside delivery, requiring an adult signature.

Direct European Imports follow different timelines. Cinier items are made to order and arrive within 2–3 weeks. Horganica items are made to order and arrive within 3–4 weeks. Most Ideavit products are stocked in the Netherlands and arrive within 7–10 days. Ideavit bathtubs and oversized wall-mounted washbasins arrive within 6–8 weeks. Rain Therapy products vary by finish and arrive within 1–6 weeks. All European deliveries require an authorized adult signature.

Returns are accepted on most unopened items within 30 days of shipment if they remain in original condition with complete packaging. Opened bidet products are final sale due to hygiene considerations. Direct European Imports are final and non-returnable except in cases of damage, defect, or incorrect delivery.

If something arrives damaged or not as expected, we’ll always do our best to make it right. For complete details, including how to receive large items, please see our Shipping Policy and Returns Policy.

At Mihodo, every price reflects our commitment to fairness, transparency, and lasting value. We want you to feel complete confidence in your purchase; therefore, your investment is protected for six full months.

Should you discover the identical item offered at a lower price by another authorized online retailer within that six-month period, simply contact us and we will promptly refund the difference. This assurance also applies if Mihodo offers a lower price for the same item on our own website.

How It Works

To request a review, please email us or reach out through our chat with the product link from the competitor's site or ours within six months of your purchase date. We will promptly verify eligibility and issue a refund if the purchase qualifies.

Eligibility Terms

• The original purchase must have been made through Mihodo.
• The compared item must be identical and in stock.
• The competing seller must be an authorized online retailer of the brand and may not operate a physical retail showroom or location.
• Marketplace and discount platforms (e.g., Wayfair, eBay, Overstock) are excluded.
• Promotions such as coupons, rebates, and limited-time sales do not qualify.
• Refunds are calculated based on the item price plus shipping, excluding taxes and fees.