Residential Warranties for Brondell Products

Brondell products are backed by some of the most comprehensive warranties in the industry. Brondell warrants that all products shall be free from defects in material and workmanship under normal use and service. 

Swash SE400, SE600, DS725, S101, S102, DR801, DR802, EM417, EM617, BL67 & BL97 Bidet Seats One Year

Limited Warranty

• 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.

Swash CL825, 1000, 1400, CL2200, LS1800, LS1600, T44 and T22 Bidet Seats Three Year Limited Warranty

• 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.

• 75% Coverage of all parts and labor for the entire product for the second year from original date of purchase.

• 50% Coverage of all parts and labor for the entire product for the third year from original date of purchase.

CleanSpa, FreshSpa, PureSpa, EasySpa, SouthSpa, SimpleSpa Bidet Attachments & Bidet Mixing Valve:

Models CS-30, CSL-40, CSA-35, CSEN-38, FS-10, FSW-20, FSR-15, FSR-25, PS-65, PSW-75, PS-90, LES-10, LES-30, LES40, LH-10, LH-12, LH-20, LH-22, SS-150, SS-250, SS-201, MVK-10, CSE-37, MBH-10, MBH-37, MBH-40 

One Year Limited Warranty

• 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.

LumaWarm Heated Toilet Seats:
Models L60-EW, L60-RW, L60-EB, L60-RB One Year Limited Warranty

• 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase.

Exclusions and Limitations

1. BRONDELL warrants its products to be free from manufacturing defects under normal use and service. This
warranty is extended only to the ORIGINAL PURCHASER.

2. BRONDELL’s obligations under this warranty are limited to repairs or replacement, at BRONDELL’s option,
of products or parts found to be defective, provided that such products were properly installed and used in
accordance with instructions. BRONDELL reserves the right to make such inspections as may be necessary
in order to determine the cause of the defect. BRONDELL will not charge for labor or parts in connection with
warranty repairs for the first full year from date of purchase on all products except those that may be subject to
commercial use limitations.

3. BRONDELL is not responsible for the cost of removal, return (shipping) and/or reinstallation of products. This
warranty does NOT apply to:
a) Damage or loss which occurs during shipment.
b) Damage of loss sustained through any natural or manmade causes beyond the control of BRONDELL,
including but not limited to fire, earthquake, floods, etc.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or
hazardous environment.
e) Damage or loss resulting from removal, improper repair, modification of the product, or improper
maintenance including damage caused by chlorine or chlorine related products.
f) Damage or loss resulting from electrical surges, electrical outages, lightning strikes or other acts which are
not the fault of Brondell or which the Product is not specified to tolerate.

4. This warranty gives you specific legal rights. You may have other rights which vary from state to state.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BRONDELL. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. BRONDELL SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, FOR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE PURCHASER OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

How to Obtain Service

To obtain repair service under this warranty, you must contact an authorized BRONDELL Service Center to obtain
an RMA (Return Merchandise Authorization) number. Proof of purchase in the form of a copy of your original
receipt must accompany the returned unit for the warranty to be valid. Take or ship the unit pre-paid to the
closest Brondell authorized service center along with your RMA number and proof of purchase. To obtain your
RMA number and locate the BRONDELL Service Center location nearest you, call 1-888-542-3355.

Ideavit Warranty

Ideavit warrants its solid surface products to the original purchaser against manufacturing defects for 5 years from the date of installation. During this period, Ideavit will, at its option, repair or replace the product at no charge. Reasonable labor costs required for the repair or replacement are also included.

Coverage applies to:

• Residential and commercial installations (bathtubs, washbasins, shower trays).
• Products that have been properly installed, used, and maintained in accordance with Ideavit’s care instructions.
• Products that remain in their original place of installation.

Exclusions:

• Improper installation or failure to follow Ideavit’s recommended procedures.
• Physical abuse, excessive heat, or damage not caused by a manufacturing defect.
• Failure of adhesives, caulk, joints, or seams.
• Installations in mobile environments (RVs, marine, aircraft) or exterior use.
• Color dissatisfaction after installation (color choice is not covered).

Additional details:

• Warranty is non-transferable and only valid for the original purchaser.
• Coverage is limited to available colors/styles at the time of repair or replacement.
• Ideavit is not liable for incidental or consequential damages.

For warranty service, customers must register their product with Ideavit and contact the original dealer or contractor with the assigned registration number. A response will be provided within 60 days.

Ideavit Warranty PDF

Vanderloc stands behind the quality of their products. Please refer to the specific warranty terms and conditions for more details on coverage and duration.

Terms and Conditions:

1. Ensuring client satisfaction and meeting your expectations upon product delivery.
2. Vanderloc provides a warranty against shipping damages.
3. Vanderloc’s warranty covers the structural integrity of their vanities, including inner case, outer case, drawer boxes, and doors (1 year).
4. Vanderloc guarantees the quality and integrity of the finish (1 year).
5. All functional hardware, such as hinges and drawer slides, is protected under a warranty (1 year).
6. Vanderloc offers a warranty on the finish and hardware threading of all decorative hardware, provided the hardware (screws) are original Vanderloc products (1 year).
7. Please note that claims related to water damage, excessive humidity, fires, discoloration from exposure to heat, or damages due to general job site conditions or standard household wear and tear are not covered by the warranty.

Vanderloc Product Warranty PDF