Free Shipping is included with every order within the contiguous U.S. We currently do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
Most items ship within 2–5 business days after payment is processed. Larger pieces—like vanities and bathtubs—ship via freight and include curbside delivery. The carrier will schedule a delivery window, and an authorized adult (18+) must be present to sign the delivery receipt.
Direct European Imports (Ideavit, Horganica, Rain Therapy): In-stock items generally arrive within 7–10 days. Ideavit bathtubs and oversized vanities require 7–10 weeks. Horganica items are made to order (3–4 weeks). Rain Therapy timing varies by finish (1–6 weeks). All direct European shipments, regardless of size, require an authorized adult (18+) to be present to sign the delivery receipt.
When your order arrives, please inspect all packages and report any visible damage within 24 hours to cs@mihodo.com. We recommend waiting to schedule installation until after your item has arrived and been fully inspected.
We accept returns on most unopened items within 30 days of shipment if they’re in original condition with all packaging included. Legion Furniture returns must be requested within 7 days. Opened bidet products are final sale due to hygiene considerations. Direct European imports are final and non-returnable, except in cases of damage, defect, or incorrect delivery.
For complete details, including how to receive large items, please see our Shipping Policy and Returns Policy.