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FAQs

Bathroom Vanities FAQ

LAVIVA vanities come pre-drilled with a single hole faucet mount. You may request to have additional faucets holes drilled at no additional cost. LAVIVA is able to drill 4-inch Center Sets and 8-inch widespreads. LAVIVA cannot drill additional holes in their Ceramic Basin and 30” Pure White Phoenix Stone.

Please note that this adds 1-2 weeks to delivery.

To request additional faucet holes, simply include your preferences in the "Order Notes" section of the cart. A member of our team will review your request and contact you to confirm the details before processing your order.

Natural stones, such as marble, granite, and quartzite are unique in their color, pattern, and texture. Variations are part of their natural beauty and can occur due to factors like the stone's origin, lighting in the photos, and even the way it's cut. While we strive to provide accurate representations, please expect some differences between the product images and the actual stone you receive. If you have specific concerns, feel free to reach out to us

Backsplash availability varies by manufacturer. Vanderloc offers backsplashes as an optional add-on; if desired, you’ll need to select the backsplash when choosing your countertop. On the other hand, LAVIVA includes backsplashes with all countertop styles, except for Solid Surface and Ceramic Basins, for which backsplashes are not available.

Vanderloc FAQ

Handcrafted in North Carolina, Vanderloc vanities combine timeless craftsmanship with a diverse range of styles—from mid-century modern and organic wood designs to coastal elegance and classic-contemporary aesthetics. Each piece is built to order using premium hardwoods, hand-applied finishes, and Blum soft-close hardware, creating a tailored centerpiece designed to elevate your bathroom.

Vanderloc offers extensive customization to fit your exact needs. Sizes, finishes, designs, and functionality can all be tailored for your project. They can build to specific measurements, create unique designs, and match any Sherwin Williams paint color (or a custom color with a provided sample). Custom work typically incurs an additional 30% charge. For fully custom designs, contact us to discuss your ideas, and we will coordinate with Vanderloc to bring your vision to life.

Each Vanderloc vanity is custom-built and sold as a base unit. Countertops and sinks are selected separately to match your vanity’s exact size and style. Compatible options are shown on the product page. If your size isn’t immediately visible, scroll through or contact us for guidance.

Vanderloc countertops are precision-cut Silestone® quartz, available in a range of premium colors. Each top is fabricated to match your chosen faucet configuration: single-hole, widespread, or no-hole for wall-mounted faucets. These countertops are low maintenance, stain resistant, and do not require sealing.

Vanderloc countertops can be ordered with or without a matching backsplash, depending on your design preference. Be sure to specify if you want a backsplash included when selecting your countertop options.

Mihodo customers receive priority placement in Vanderloc’s production queue, reducing build times to 25 days before shipping. Orders placed directly with Vanderloc or through trade professionals take 35–40 days to build, or 30–35 days with an added expedited service fee. Each product page includes a shipping widget displaying Vanderloc’s estimated delivery timeframe for your order.

Each Vanderloc vanity is shipped in a custom-built wood crate to ensure maximum protection during transit. Upon delivery, inspect the packaging thoroughly before signing. If there is any visible damage, note it with the carrier and contact us immediately so we can assist with resolution.

Vanderloc vanities are custom-built to order, so all sales are final once production has begun. In some cases, changes to color, size, or hardware may be possible early in the build process—contact us as soon as possible if you need to make an update. Returns are only accepted if the item arrives damaged or does not match your order. Please review all measurements, configurations, and selections carefully before placing your order.

Vanderloc Avalon Natural Weathered Custom Extension

Bidet Seat FAQ

A bidet seat looks like most toilet seats except it has integrated wands with nozzles that spray water to cleanse your private areas.

Contemporary bidet toilet seats have wands that are housed inside the rear of the seat. These wands have nozzles built into them that spray water. The wands deploy when activated and retract at the end of their cycle. Some of the higher-end models have a self cleaning feature for the wand.

Bidet seats attach to the fresh water line running to the toilet tank with a flexible hose. The water supplied is not from the toilet. Some bidet seats supply warm water but usually require an electrical outlet nearby.

The bidet seat wands do not touch you. The wands only spray water that touches you.

Most bidet seats require a GFCI outlet be near the toilet for power. A ground fault circuit interrupter (GFCI) outlet is a special type of circuit breaker that can automatically shut off power directly at the outlet when it detects an electrical fault.

The visual difference between the two is noticeable because the elongated version is about 2” longer than the round version. To be technical, for a round bowl, the distance from the two mounting bolts (of the seat hinges) to the very front of the toilet bowl is about 16 ½”. For an elongated bowl, the distance is about 2” longer, which is about 18.5”.